Do you have trouble getting people off the phone and into your office for initial consultations?
Every lawyer knows that once they get a client into the office, the chance that their services will be retained increases dramatically. A personal connection between attorney and clientele is the first and most vital step in retaining their service. But what can an attorney do to encourage the transition from phone to office?
When speaking to the client for the first time, try letting the client know you run a very personal practice. Tell her or him that you make a point to meet every client face to face during your initial consultation. Suggest that it’s important to you to make sure that you will be a good fit for them and their case: both professionally and personally. Explain your background and what law you specialize in. And mention that the best way to do that is to meet one on one at your offices. (This works particularly well with family law clients).
The client will feel more at ease and will be more willing to come into your practice and make a face to face connection. This interaction will get them comfortable enough to decide that they want a lawyer who cares about their case as much as they do.
How LegalMatch Can Help Your Communication with Clients
LegalMatch marketing services help to facilitate successful initial contacts with new clients. As a member attorney with LegalMatch, you receive access to client case-postings that are specific to your location and your practice areas. When you make an initial contact with a potential client, you already know quite a lot about the client's situation. This maximizes your ability to determine quickly which leads you want to take on as clients.
For a detailed example of how LegalMatch can help you communicate with clients, check out this recent LegalMatch review by longtime member attorney Charles Damian.
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